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Welcome to the April 2008 issue of "Training Trends,” a free service from Spectrum Training Brokers. This month's issue includes a broad array of news reports, including "The Learning Webvolution" and "
Upward Mobility in IT: Business Skills for the Technical Professional", and features new courses from Global Knowledge, Learning Tree, and more! Enjoy the issue, and please let us know what topics you would like to see in the upcoming issues. Thank you!

Training News

Upward Mobility in IT: Business Skills for the Technical Professional
Training Camp Goes Mac, Prometric Goes Global
Survey: Recruiting Skilled IT Workers a Challenge for Many CIOs
Soft Skills Simulations: A New Kind of Learning
IT's top 5 training mistakes
Online Video Expands Role In Training, Collaboration
IT career paths you never dreamed of
Right to Privacy Spurs Training
The Learning Webvolution
Getting Started with Strategic Talent Management
eLearning: An Essential Piece of the Learning Puzzle

Supplier Snapshots

Cheetah Learning: Project Management Course
Cisco Systems: Featured Training
Citrix: New Courses
Cognos: Popular Courses
ESI International: Classroom Training
Global Knowledge: New and Updated Courses
HDI: Featured Training
HP: Featured New Courses
IBM: WebSphere Courses
Learning Tree: New Courses
Microsoft: New Courses
Novell: New and Updated Courses
Oracle: Featured Training
Red Hat: Featured Courses
SQL Soft: New and Updated Courses
Sun Microsystems: Featured Training

Spectrum Services

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Upcoming Technology Events
April 3 - 4, 2008: Conference, Projecting a Positive Professional Image, Arlington VA

April 7 - 9, 2008: Spring 2008 CLO Symposium, “Leading Organizations with Learning”, ChampionsGate, FL

April 28 - 30, 2008: Conference: 7th Annual Government Customer Support Conference and Expo, Alexandria, VA

May 5 - 6, 2008: Seminar, Leadership and Team Development for Managerial Success, Arlington VA

May 6 - 9, 2008: Conference, JavaOne, San Francisco, CA

May 8 - 9, 2008: Seminar: Assess and Optimize the Hard-wired Skills That Drive Success, Chicago, IL

May 12 - 13, 2008: Seminar, Making the Transition to Management (Seminar # 2231), Boston MA

May 14, 2008: Seminar, Managing Multiple Priorities, Fairfax, VA Event # 69254

May 18 - 22, 2008: Conference: IBM Pulse 2008 (a new Tivoli Technical User Conference), Orlando, FL

May 23 - 23, 2008: Conference, Citrix App Delivery Conference 08, Houston, TX

June 4 - 5, 2008: Forum & Expo: IDC IT Forum & Expo, Boston, MA

June 18 - 20, 2008: Summit, Boston 2008, Boston MA

June 22 - 26, 2008: Conference, Cisco Live! Orlando, FL

TRAINING NEWS
The 2008 Corporate Learning Factbook®


Bersin & Associates discusses their research: “The 2008 Corporate Learning Factbook® is the US training industry's most complete and comprehensive study of corporate training budgets, spending, delivery volumes, staffing, and trends. This annual report contains facts and statistics as well as extensive analysis and interpretation. The report also includes guidelines on the usage of this information for benchmarking. New for 2008. Our 2008 report includes data on spending allocations per program area as well as usage of new, collaborative learning methods.”

For the full article, please visit: http://store.bersinassociates.com/factbook.html

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TRAINING NEWS
Computer Supported Collaborative Learning for Training and Development

Brandon Hall Research discusses Collaborative Learning: “Collaboration sounds like a positive idea. It seems friendly, helpful, and sociable. So, the term “collaborative learning” should be equally appealing — even more so when we throw technology into the mix. What’s not to like about using technology to support collaborative learning? A thorough review of the literature on using computers to support collaborative learning shows that reality is more complicated. Facilitating successful computer supported collaborative learning (CSCL) is neither easy nor simple. It can be full of pitfalls, and, to succeed, CSCL requires careful design and structure. Successfully implementing CSCL requires careful planning, preparation, and effort on the part of both students and teachers. "Computer-Based Collaborative Learning for Training and Development: Research and Practice" provides a summary of the existing research about collaboration in learning.”

For the full article, please visit: http://www.brandon-hall.com/publications/collaboration/collaboration-research.shtml

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TRAINING NEWS
Tech of All Trades

According to Certification Magazine: “Regardless of their exact career direction and various backgrounds, IT professionals should acquire certain jack-of-all-trades-type certifications if they are the IT point man of an SMB. Through experts, surveys and IT professionals working on the ground level, it’s clear being an IT jack-of-all-trades goes beyond just certifications — there are a host of processes and practices that can consistently help a one-man IT operation. However, it all has to start somewhere, and certifications are a sure way to instant credibility.”

For the full article, please visit: http://www.certmag.com/articles/templates/CM_gen_Article_template.asp?articleid=3278&zoneid=224

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TRAINING NEWS
Upward Mobility in IT: Business Skills for the Technical Professional

Certification Magazine explains: “Advancements in outsourcing, global commerce and technology indicate that the economic landscape is shifting. In order to change with it, companies are increasingly emphasizing the need for strong business skills — otherwise known as soft skills, management skills or business acumen.
Expert knowledge is a prized possession in the current professional environment. Without it, organizations lack the ability to innovate and compete in the global marketplace. But in today’s business world, deep technical or specialized knowledge is not enough — especially for those moving up the corporate ladder. IT professionals must complement this knowledge with business acumen — or general knowledge of the “rules of engagement” in business — and the ability to apply that knowledge to maneuver through the business environment.”

For the full article, please visit: http://www.certmag.com/articles/templates/CM_gen_Article_template.asp?articleid=3291&zoneid=228

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TRAINING NEWS
Training Camp Goes Mac, Prometric Goes Global

Certification Magazine describes a new course from Training Camp: “Nowadays, an idle business is a dying business. Companies need to constantly try to broaden their customer base, especially in the tech industry, to stay ahead of the curve. Sometimes this means drastic changes, but more often it’s something right under an organization’s nose that can provide it with a growth burst.
Training Camp, a provider of accelerated IT training programs, has introduced an Apple Certified Help Desk Specialist (ACHDS) camp. The program lasts three days and helps professionals deepen their knowledge of Mac OS X and develop their ability to service and troubleshoot the operating system for end users.”

For the full article, please visit: http://www.certmag.com/articles/templates/CM_gen_Article_template.asp?articleid=3279&zoneid=235

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TRAINING NEWS
Recruiting Skilled IT Workers a Challenge for Many CIOs, Survey Shows

Certification Magazine discusses staffing concerns: “Nearly one in four (24 percent) chief information officers (CIOs) polled said finding skilled information technology (IT) professionals is their greatest staffing challenge. Providing employees with adequate skills training ranked a close second, cited by 23 percent of respondents.”

For the full article, please visit: http://www.certmag.com/industry_news/2008/February/2073/index.php

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TRAINING NEWS
Soft Skills Simulations: A New Kind of Learning

CLO Magazine describes the challenges behind teaching soft skills: “Teaching employees to crunch numbers or write press releases is relatively straightforward, but how do you teach them to be team players? While computer-based learning simulations have traditionally been used to illustrate the technical skills of a specific job role, now the corporate world is starting to employ them to practice and apply soft skills.
“When you’re training somebody on how to use machinery, you can give them diagrams [and] manuals,” said Ralph Vacca, co-founder and chief learning architect at Kognito Interactive, a learning company that creates Web-based simulations and e-learning programs.
“[But] when it comes to soft skills; it’s not step-by-step. The information that’s delivered in the classroom is even more abstract. Take the concept of emotional intelligence, for example. Now people can regurgitate this information if you give them a knowledge exam, but in terms of being able to apply emotional intelligence concepts when actually dealing with people and managing people, it’s just not happening.”
Currently, the predominant training model is that of the trainer in the classroom, but that doesn’t always work as well with soft skill development. That’s where simulations come in.”

For the full article, please visit: http://www.clomedia.com/executive-briefings/2008/March/2115/index.php

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TRAINING NEWS
IT's Top 5 Training Mistakes

ComputerWorld discusses training: “You just rolled out Microsoft Windows Vista company wide, only to find your help desk flooded with calls. Or you spent hours with the mobile sales group going over the basics of laptop and wireless security, only to discover team members still opening rogue e-mail attachments and stumbling over password protocols.
Sound familiar? The problem could be in your training.”

For the full article, please visit: http://computerworld.com/action/article.do?command=viewArticleBasic&articleId=9067865&intsrc=hm_list

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TRAINING NEWS
Online Video Expands Role In Training, Collaboration

ComputerWorld explains: “While some companies are struggling to keep employees from watching online YouTube videos in the office, others are turning to video technology to improve internal training and collaboration, and to expand external marketing programs.
One approach is for businesses to post internally created videos on YouTube and other social networking sites to market themselves and their wares.
But some companies, like Philadelphia-based Rohm and Haas Co., are making a bigger investment. The manufacturer of specialty chemicals, construction materials and other products later this month will launch what it calls a corporate YouTube site for its 15,000 employees around the world.”

For the full article, please visit: http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=314175

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TRAINING NEWS
IT career paths you never dreamed of

ComputerWorld highlights career paths: “Think you want to be a CIO or CTO? Think again. What you might really want is to be a chief delivery officer or chief process officer. Software developers eager to advance should consider looking for product architect roles. Network and security administrators may want to start looking for positions as electronic privacy specialists. If business analytics is your area of expertise, your next promotion might be to the job of information architect.
And one more thing: Don't expect to be part of an IT department. As a 21st century technology professional, your future -- and most likely your desk -- will be deeply rooted in the business, and your title will likely be scrubbed of any hint of computers, databases, software development languages or data networks.”

For the full article, please visit: http://computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=education_training&articleId=9062338&taxonomyId=56&intsrc=kc_feat

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TRAINING NEWS
Right to Privacy Spurs Training

ASTD explains in Learning Circuits: “A spike in demand for training on privacy protection is appearing in organizations thanks to increased government mandates and liability concerns inside companies, according to training experts. Privacy-related regulations including data protection have already been adopted within the federal government and private industry, but they’re expected to assume even greater importance soon within the private sector. The initiatives are fueled by fears of identity theft and unauthorized or accidental release of personal records.”

For the full article, please visit: http://www.learningcircuits.org/news.html

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TRAINING NEWS
The Learning Webvolution

According to ASTD: “Webvolution—the current evolution of the Internet from a static, one-way, read-only conduit of information through a browser into a three-dimensional virtual world in which people, as avatars, interact, work, and collaborate—is beginning to permeate the learning and development field.”

For the full article, please visit: http://www.learningcircuits.org/0208_webvolution.html

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TRAINING NEWS
Getting Started with Strategic Talent Management

Training Magazine Explains: “Talent management as an organizational commitment requires multi-year planning. Sustainable talent management requires committed and talented leaders and human resources executives working together. It also requires a commensurate investment of organizational resources.”

For the full article, please visit: http://www.trainingmag.com/msg/content_display/management/e3i826839942e5a637affe42efe29602ee2

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TRAINING NEWS
eLearning: An Essential Piece of the Learning Puzzle

TrainingOutsourcing.com discusses eLearning: “We’ve all heard the term eLearning. It seems to be one of the “hot topics” or new buzz words in today’s landscape of corporate
training programs. In 2006, 53 percent of all corporate training involved some form of eLearning (Bersin Associates, 2007). Even
universities—stalwarts of traditional classroom learning—have jumped on the bandwagon, with 96 percent of universities
with more than 15,000 students offering some type of online class (http://www.sloanc.org/publications/survey/survey06.asp, The
Sloan Consortium, 2007). Beyond a doubt, eLearning is a concept embraced by students and instructors alike in both corporate and academic settings. But what is it exactly? And—even more importantly—how will it affect you?”

For the full article, please visit: http://www.trainingoutsourcing.com/

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SUPPLIER SNAPSHOTS
Cheetah Learning: Project Management Course

Cheetah Project Management - Project Accelerator Online
Cheetah Learning explains: “This course teaches people how to launch, direct, and manage project teams. The methods used are aligned with the ANSI Standard Project Management Body of Knowledge (PMBOK Guide - Third Edition). The course is taught online and is available over a period of eight weeks. In each lesson, participants learn a facilitation technique relating to launching, directing, or tracking their project teams performance. They have an online instructor who acts as their guide on the side while they practice new techniques in their own environment.”

For more information, please visit: http://www.cheetahlearning.com/rs/register.asp?class_id=8-PMONLINE-105

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SUPPLIER SNAPSHOTS
Cisco Systems: Featured Training

Fundamentals of UNIX®

Cisco Systems explains: “Fundamentals of UNIX® teaches you how to use the UNIX® operating system and introduces you to the CDE, GNOME, and KDE graphical user interfaces (GUI). An overview of the Sun Solaris and Linux versions of the UNIX operating system is provided. The class is for new users of the UNIX operating environment. You will learn fundamental command-line features of UNIX including file system navigation, changing file permissions, the vi and emacs text editors, Korn and Bash shell features, and basic network use. GUI features include Application Managers, File Managers, Text Editors, printing, and mail.”

For more information, please visit: http://www.cisco.com/web/learning/netacad/course_catalog/Unix.html

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SUPPLIER SNAPSHOTS
Citrix: New Courses

Citrix Presentation Server 4.5: Administration

According to Citrix: “Citrix Presentation Server 4.5: Administration provides the necessary foundation to deploy and administer Citrix Presentation Server 4.5. This course covers installation and administration of Presentation Server and its components, including Web Interface, Secure Gateway, Installation Manager, Load Manager and application streaming.
Learners receive in-depth training using the Citrix Access Management Console to configure server farm and individual server settings and manage multiple farms. This course provides training for managing, implementing and deploying the Citrix Presentation Server Clients.”

For more information, please visit: http://www.citrix.com/English/SS/education/course.asp?contentID=163658

Citrix Presentation Server 4.5: Support
Citrix describes a new course: “This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix® Presentation Server™ 4.5 software.
Learners are introduced to the tools used to monitor the Presentation Server farm, record farm activity and generate reports. This course provides learners with the skills necessary to maintain data and server integrity and to scale, optimize and troubleshoot the Presentation Server farm.”

For more information, please visit: http://www.citrix.com/English/SS/education/course.asp?contentID=683282

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SUPPLIER SNAPSHOTS
Cognos: Popular Courses

Cognos 8 BI Query Studio: Building Ad Hoc Reports CBT (version 8.3)

According to Cognos: “The Cognos 8 BI Query Studio: Building Ad Hoc Reports (version 8.3) CBT teaches business authors how to create, modify and organize ad hoc reports. You will learn how to create and format different types of reports, highlight report items using conditional formatting, create filters to focus reports, and apply report templates.
After successfully completing the course, you can print off a course completion certificate and send your results to your manager or Human Resources department.”

For more information, please visit: http://support.cognos.com/servlet-cs/etraining?pg=desc&COURSECODE=43045&CBT=1

Cognos 8 BI Analysis Studio: Analyzing Data CBT (version 8.3)
Cognos explains: “The Cognos 8 BI Analysis Studio: Analyzing Data (version 8.3) CBT teaches business analysts how to navigate and analyze information in Analysis Studio in order to discover trends, identify opportunities, and make better business decisions. You will learn ranking, filtering, creating asymmetrical crosstabs, and charting to help you analyze large volumes of data (whether OLAP or dimensionally modeled relational metadata).
After successfully completing the course, you can print off a course completion certificate and send your results to your manager or Human Resources department.”

For more information, please visit: http://support.cognos.com/servlet-cs/etraining?pg=desc&COURSECODE=43044&CBT=1

Cognos 8 BI Ad Hoc Querying CBT
Cognos explains: “The Cognos 8 BI Ad Hoc Querying CBT teaches business and professional authors how to create, modify, and manage ad hoc reports. Through interactive Let Me Try's and Workshops, you will learn how to filter and format reports as well as perform basic administrative tasks, such as scheduling and delivering reports in different formats (for example, HTML, PDF, and Excel). To work directly with Cognos 8 in your environment, you can print off the workshops and use our sample data to complete the exercises.”

For more information, please visit: http://support.cognos.com/servlet-cs/etraining?pg=desc&COURSECODE=42429&CBT=1

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SUPPLIER SNAPSHOTS
ESI International: Classroom Training

Business Analysis

According to ESI International: “The Professional Certificate in Business Analysis recognizes professionals who have mastered the distinct skills and competencies needed to determine project or system requirements, control scope and manage these requirements throughout the development life cycle.
Backed by The George Washington University School of Business (GW) in Washington, D.C., this professional certificate is recognized throughout the industry and distinguishes business analysts from their peers”

For more information, please visit: http://www.esi-intl.com/Public/businessanalysis/index.asp

Writing Statements of Work: The Heart of Any Contract
According to ESI International: “Widely considered the “heart of the contract,” the Statement of Work (SOW) is the foundation of the relationship between buyers and sellers. The purchase or sale of products and services can only be executed by skillfully creating the SOW document. This course is designed for practical use by requirements developers, in-house SOW team members and other project managers and contract managers whose responsibilities include properly identifying needs and turning them into quality contracts. It provides the information you need, including basic contract management concepts, to consistently develop and administer effective SOWs.”

For more information, please visit: http://www.esi-intl.com/register/Course.asp?CourseCode=PMC-CWN&Startdate=&EndDate=&City=

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SUPPLIER SNAPSHOTS
Global Knowledge: New and Updated Courses

CVOICE - Cisco Voice over IP v6.0

Global Knowledge explains: “Gain an understanding of converged voice and data networks and the challenges faced by the various network technologies. This course provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network, and it's one of several courses in the Cisco CCVP track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience configuring and deploying VoIP networks.”

For more information, please visit: http://www.globalknowledge.com/training/course.asp?pageid=9&courseid=10663&country=United+States

MARS - Cisco Security Monitoring, Analysis, and Response System
According to Global Knowledge: “Cisco Security Monitoring, Analysis, and Response System (MARS) is a family of high-performance, scalable appliances for threat management, monitoring, and mitigation that enables you to make more effective use of network and security devices by combining network intelligence, context correlation, vector analysis, anomaly detection, hotspot identification, and automated mitigation capabilities. With MARS solutions you can readily and accurately identify, manage, and eliminate network attacks and maintain network compliance.”

For more information, please visit: http://www.globalknowledge.com/training/course.asp?pageid=9&courseid=10078&country=United+States

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SUPPLIER SNAPSHOTS
HDI: Featured Training

ITIL® v3 Foundations

HDI explains: “This APMG®–accredited ITIL® v3 Foundations Certification course provides IT professionals with industry certification of the ITIL best practices framework. During this three-day course, participants will learn how to improve IT operations and demonstrate overall business value.”

For more information, please visit: http://www.thinkhdi.com/certification/itilv3foundations.aspx

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SUPPLIER SNAPSHOTS
HP: Featured New Courses

HP PolyServe Matrix for Linux Administration

HP explains: “This 2-day, hands-on class covers HP PolyServe Matrix Server for Linux in great detail and includes lab time focused on product installation, administration, troubleshooting and our Utility solutions.”

For more information, please visit: http://www.hp.com/education/courses/hf836s.html

HP PolyServe Matrix for Windows Administration
HP explains: “This 3-day, hands-on class covers HP PolyServe Matrix Server for Windows in great detail and includes lab time focused on product installation, administration, troubleshooting and our Utility solutions.”

For more information, please visit: http://www.hp.com/education/courses/hf835s.html

Planning, deploying and managing Microsoft Systems Center Configuration Manager 2007 (MOC 6451)
HP explains: “This 5-day instructor-led course provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007. The course focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. It also focuses on remote tools and managing mobile devices.”

For more information, please visit: http://www.hp.com/education/courses/he683s.html

Front End Tools for PrePress, YTD for CS3 INDESIGN & QUARKXPRESS – HP Indigo press S2000/ WS2000/WS4XXX (HP Indigo RIP)
According to HP: “This 5 day course provides prepress professionals with the knowledge and skills to build and load jobs to an HP Indigo Digital Press. Topics covered will relate to the Industrial market place. This will include focus on the HP Indigo tool, Yours Truly Designer. Instruction will then concentrate on Industrial based applications commonly utilized by label and screen printers such as Illustrator, and Photoshop. Finally attention will be directed toward multi-color file manipulation, barcodes and security printing. The course provides 40 percent lecture and 60 percent hands-on.”

For more information, please visit: http://www.hp.com/education/courses/hg424s.html

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SUPPLIER SNAPSHOTS
IBM: WebSphere Courses

Introducing WebSphere Process Server and Integration Developer

According to IBM: “Get an introductory overview of the process integration using WebSphere Process Server and WebSphere Integration Developer (WID). Learn the basics of IBM solution to process integration by taking a Service-Oriented Architecture (SOA) approach and learn the fundamentals of Service Component Architecture (SCA), business process choreography, and supporting services.
This is a basic course for individuals who want a brief introduction to the technology and integration developers preparing to take WebSphere Adapters - JCA Adapter Development (BI162) and Implementing IBM WebSphere Business Monitor V6 (BI190).”

For more information, please visit: http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=course_description&courseCode=BI117

Building WebSphere ESB solutions within the IBM SOA Foundation
IBM explains: “WebSphere Enterprise Service Bus (ESB) is a powerful solution for mediating service requests. Based on Service Component Architecture, it provides a set of pre-built and custom mediation capabilities to perform tasks such as routing, protocol transformation, logging, and database lookup. This 3-day workshop provides extensive hands-on lab exercises of all of these features. Additionally this workshop positions WebSphere ESB within the IBM SOA Foundation.
This workshop uses the latest (V6.0.2) releases of WebSphere Enterprise Service Bus and WebSphere Integration Developer tools. It also integrates WebSphere ESB with WebSphere Service Registry and Repository.”

For more information, please visit: http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=course_description&courseCode=ITS81

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SUPPLIER SNAPSHOTS
Learning Tree: New Courses

Hands-On Crystal Reports

According to Learning Tree: “With the power of this industry-leading report-writing tool, Crystal Reports users and developers can integrate their organization's data, making sophisticated reports readily available to support critical business decisions. In this hands-on course, you gain extensive experience using Crystal Reports to connect to databases, retrieve raw data, format data, and create and present reports for widespread distribution. You return to your organization with a detailed process to help you connect to data sources and create useful reports right away.”

For more information, please visit: http://www.learningtree.com/courses/126.htm

SQL Server Reporting Services: Presenting Data for Business Intelligence
Learning Tree explains: “The ability of an organization to deliver business-critical reports to customers, partners, suppliers and employees is a vital component of remaining competitive. SQL Server Reporting Services augments SQL Server and other database management systems to meet these demanding requirements. In this course, you gain the knowledge and skills to write robust reports, mine important data and deliver reports for centralized access and administration.”

For more information, please visit: http://www.learningtree.com/courses/523.htm

Power Excel: Analyzing Data to Make Business Decisions
According to Learning Tree: “In today's fast-paced business climate, it is vital that decisions are made quickly and accurately. In this course, you use Excel techniques to build sophisticated spreadsheets. You learn to perform "what-if" analysis, apply functions, manipulate PivotTables and present your results to make better decisions for planning, budgeting and more.”

For more information, please visit: http://www.learningtree.com/courses/195.htm

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SUPPLIER SNAPSHOTS
Microsoft: New Courses

Introducing Windows Workflow Foundation using .Net Framework 3.5 & Visual Studio 2008: Clinic 6262

Microsoft explains: “This clinic will provide a start point for Enterprise Developers and Software Architects that are looking to Windows Workflow Foundation as a solution for enabling business processes within their solutions. Within the clinic you will learn about the functionality provided by the workflow engine, the overall architecture, and how to build workflow enabled applications.”

For more information, please visit: https://www.microsoftelearning.com/eLearning/courseDetail.aspx?courseId=89466

Introducing Windows Presentation Foundation using .Net Framework 3.5 & Visual Studio 2008: Clinic 6263
According to Microsoft: “In this 2 hour online clinic you will learn about Windows Presentation Foundation, the new platform for building Smart Client applications that integrate UI, media and documents to deliver unparalleled user experiences. Within the clinic you will learn about WPF features including XAML, and how to create WPF applications, as well as get an overview of the WPF API.
This clinic will provide a start point for Smart Client developers and Software Architects that are looking to Windows Presentation Foundation for providing rich user interfaces within their solutions.”

For more information, please visit: https://www.microsoftelearning.com/eLearning/courseDetail.aspx?courseId=89626

Introducing Windows Communication Foundation using .Net Framework 3.5 & Visual Studio 2008: Clinic 6264
According to Microsoft: “In this 2 hour online clinic you will learn about Windows Communication Foundation, the next generation technology for developing service oriented applications. Within the clinic you will learn about WCF Architecture, how to create WCF Services and Clients, and enhancing WCF services with security and reliability. This clinic will provide a start point for Enterprise Developers and Software Architects that are looking to Windows Communication Foundation as a solution for their service oriented solutions.”

For more information, please visit: https://www.microsoftelearning.com/eLearning/courseDetail.aspx?courseId=89499

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SUPPLIER SNAPSHOTS
Novell: New and Updated Courses

Novell Networking and Services: Course 2000

Novell explains: “This course is enables entry-level networking professionals to perform common administrative tasks using software tools and utilities provided by Novell. Learn to install SUSE Linux Enterprise Server 10 and perform tasks often required of employees who provide front line support for medium-sized to large networks. This course introduces you to the networking solutions that make Novell a world leader in enterprise infrastructure software.”

For more information, please visit: http://www.novell.com/training/courseware/ts_proj_info.jsp?pid=21242

Deploying Novell Open Enterprise Server 2 for Linux: Course 3090
Novell explains: “This is a 5-day course designed to assist current NetWare administrators and engineers in transferring their skills and knowledge from a NetWare environment to a Novell Open Enterprise Server 2 for Linux environment.”

For more information, please visit: http://www.novell.com/training/courseware/ts_proj_info.jsp?pid=20023

SUSE Linux Enterprise Desktop 10 Administration: Course 3086
Novell explains: “Starting with basic Linux knowledge, the SUSE Linux Enterprise Desktop 10 Administration (Course 3086) teaches students the skills needed to successfully administrate SUSE Linux Enterprise Desktop 10.”

For more information, please visit: http://www.novell.com/training/courseware/ts_proj_info.jsp?pid=17662

Novell Certified Administrator
According to Novell: “The Novell Certified Administrator (NCA) certification is designed for network administrators and other network management professionals who have little or no experience with Novell products and services. It provides a high-level view of the Novell products and services (with a particular focus on Novell SUSE Linux Enterprise 10 and Open Enterprise Server for Linux).
The NCA is the first step for candidates moving on to our new engineer-level skills certification, Novell Certified Engineer Enterprise Services (NCE-ES). “

For more information, please visit: http://www.novell.com/training/certinfo/nca/index.html

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SUPPLIER SNAPSHOTS
Oracle: Featured Training

MetaSolv M6 Fast Track

Oracle explains: “The M6 Fast Track course is a 5-day overview course that gives students a broad understanding of the Oracle Communications MetaSolv Solution product. This course is appropriate for all new and current users of the Oracle Communications MetaSolv Solution product who have not previously attended training on M6. During the training, students will be exposed to the functional architecture, application setup, overview of network templates, equipment, designing networks, product catalog, work management, provisioning and engineering work orders.”

For more information, please visit: http://education.oracle.com/pls/web_prod-plq-dad/show_desc.redirect?dc=D48701GC10

MetaSolv Objectel User
Oracle explains: “The Objectel User Equipment/Facility course is a 2-day overview course that gives students a comprehensive understanding of the Oracle Communications Objectel product. This course is appropriate for all new and current users of the Oracle Communications Objectel product who have not previously attended training. During the training, students will be cover building infrastructure, terminating circuits and facilities, creating and managing equipment.”

For more information, please visit: http://education.oracle.com/pls/web_prod-plq-dad/show_desc.redirect?dc=D48708GC10

MetaSolv Objectel System Administration
According to Oracle: “The Objectel System Administration course is a 3-day overview course that gives students a comprehensive understanding of the administration requirements of the Oracle Communications Objectel product. This course is appropriate for all administrators of the Oracle Communications Objectel product. During the training, students will cover the data model, metadata editor, creation and management of data objects, and process of new equipment through end-user application.”

For more information, please visit: http://education.oracle.com/pls/web_prod-plq-dad/show_desc.redirect?dc=D48706GC10

MetaSolv ASAP Fast Track
According to Oracle: “This course focuses on providing an introduction to ASAP and its configuration. Its is basically designed for new ASAP users, and covers how ASAP works including its individual components, managing ASAP configuration, and the tools used in troubleshooting. The course is modular and very hands-on and is designed to run sequentially over a five-day period.It can be attended by students with a development background as opposed to the windows user.”

For more information, please visit: http://education.oracle.com/pls/web_prod-plq-dad/show_desc.redirect?dc=D48691GC10

MetaSolv ASAP Advanced
According to Oracle: “The ASAP Advanced course is a 3-day course that gives students a more in depth understanding of the Oracle Communications ASAP product. This course is appropriate for developers and administrators of the Oracle Communications ASAP product. During the training, students will learn system operational configuration, maintenance, network element and upstream interface development, and an introduction to Studio and SRT. Upon completion of this course, students will have a foundational knowledge to be able to administer and develop using the ASAP product. Students will solidify this knowledge through demonstrations and hands-on labs.”

For more information, please visit: http://education.oracle.com/pls/web_prod-plq-dad/show_desc.redirect?dc=D48689GC10

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SUPPLIER SNAPSHOTS
Red Hat: Featured Courses

Developing Red Hat Firewall Solutions RHS342

Red hat explains: “The 2.6 version of the Linux kernel, with its extended network address translation and new stateful inspection capabilities have accelerated interest in, and adoption of, Red Hat Linux as an enterprise-ready firewall solution. Red Hat's RHCE curriculum provides an introduction to these capabilities.”

For more information, please visit: https://www.redhat.com/courses/rhs342_developing_red_hat_firewall_solutions/

MetaMatrix Introduction: MM157
Red Hat explains: “MM157 MetaMatrix Introduction gives the student an opportunity to gain a clear understanding and basic level of expertise in applying MetaMatrix's model-driven approach to creating and deploying data services and Metadata Management.
The Introductory class presents a complete overview of the entire MetaMatrix product suite and an opportunity for extensive hands-on use of the MetaMatrix Enterprise Designer. This is accomplished through a number of exercises geared towards the implementation of a complete data services, metadata management, integration framework. The class covers both basic & complex concepts as well as an introduction to an array of best practices.”

For more information, please visit: https://www.redhat.com/courses/mm157_metamatrix/

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SUPPLIER SNAPSHOTS
SQL Soft: New and Updated Courses

Babbage Simmel Business Analyst Curricula

According to SQL Soft: “For the past 24 years, Babbage Simmel has been recognized as a leader in business processes; including Project Management, Business Analysis, organizational development and advanced technology training and consulting.
SQLSoft+ is the Exclusive Northwest Partner for Babbage Simmel Business Analysis Training.
Babbage Simmel creates tailored learning solutions and requirements-driven consulting services in IT, Project Management and Business Process Management. Babbage Simmel is a PMI® Global Registered Education Provider (PMI® R.E.P.) An IIBA –Charter member (EEP) Endorsed Education Provider.
Babbage Simmel is also a Four Tier Microsoft Gold Partner.”

For more information, please visit: http://www.sqlsoft.com/partners/BabbageSimmel.html?ref=ac.home

VMware Infrastructure 3 - Ultimate Boot Camp
SQL Soft explains: “The SQLSoft+ 5-day VMware Ultimate Boot Camp gives students a full set of tools to learn how to install, support, and troubleshoot a VMware Enterprise environment and includes the following main topic areas: ESK Server 3.x, Upgrade from ESX 3.0.0 to 3.0.1, VirtualCenter 2.x, VMware Consolidated Backup (VBC) and ESK Ranger Pro, physical to Virtual (PSV) migrations, Virtual to Virtual (V2V) migrations, VMware Lab Manager, Patching ESK Server 3.x, VMware Converter 3.0, Enterprise Edition”

For more information, please visit: http://www.sqlsoft.com/coursedescriptions/S-775.html

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SUPPLIER SNAPSHOTS
Sun Microsystems: Featured Training

Sun Career Accelerator Package for Network Administration for the Solaris 10 OS (PK-CERTS-S10-5A)

According to Sun Microsystems: “Getting trained and certified is a great way to invest in your professional development, but the path to do so can be confusing and costly. Career Accelerator Packages (CAPs) are comprehensive solutions that can help ease the learning and certification process by providing a combination of classroom training, online training, online practice certification exams, and the actual certification exam. These packages are designed to help you succeed, and they provide an excellent value for your educational investment. The PK-CERTS-S10-5A Sun CAP is for experienced system administrators interested in learning the necessary knowledge and skills to perform administration tasks for Sun systems in a networked environment that includes LANs and the Solaris 10 OS, and then validating the newly acquired skill set by taking the Sun Certified Network Administrator for Solaris 10 OS exam. This product package is comprised of a five-day instructor-led class (SA-300-S10), a bundle of self-paced web courses (WSB-300-S10), the online practice exam (WGS-PREX-S302), and a voucher to take the certification exam (CX-310-302).”

For more information, please visit: http://www.sun.com/training/catalog/courses/PK-CERTS-S10-5A.xml

VSM MVS Systems Administration (STK-0267)
Sun Microsystems explains: “This course is for Systems Administrators, Operators, and Data Center Managers.
At the completion of this course, the student should be able to: Master VSM concepts, Understand VSM architecture, Become familiar with VSM administration facilities, Issue VSM console commands, Run VSM utilities, including the CONFIG utility, Learn to manage a virtual tape environment, Understand the architecture and implementation of Clustered VTSS, Learn to carry out problem determination and resolution tasks, Learn to Install and configure VSM.”

For more information, please visit: http://www.sun.com/training/catalog/courses/STK-0267.xml

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Upcoming Technology Events

April 3 - 4, 2008: Conference, Projecting a Positive Professional Image, Arlington VA
Discover a self-image that feels right to you—and looks great to clients, colleagues, peers and superiors. This seminar is both “diagnostic” and “prescriptive.” It helps you assess your image and then provides specific suggestions for enhancing it—with expert coaching—to let you measure your progress!

For more information, visit: http://www.amanet.org/seminars/seminar.cfm?basesemno=2274

April 7 - 9, 2008: Spring 2008 CLO Symposium, “Orchestrating Change: Leading Organizations with Learning”, ChampionsGate, FL
A world-class symphony is comprised of more than a hundred musicians who transform notes on a page into a powerfully emotive sound. The role of the conductor is to ensure the whole is greater than the sum of its many parts. Learning leaders share a similar challenge as they coordinate the various elements of enterprise learning programs in a constantly changing business environment. And like the conductors, they must enable the workforce to harmoniously adapt to radical transitions brought on by shifting market conditions, competitive challenges, organizational restructuring from mergers and acquisitions or new business opportunities. Join us at the Spring 2008 CLO Symposium, as we focus on the crucial role of the chief learning officer in successfully orchestrating change within the organization.

For more information, visit: http://www.clomedia.com/events/Symposiums/2008/April/67/index.php

April 28 - 30, 2008: Conference: 7th Annual Government Customer Support Conference and Expo, Alexandria, VA
Join us at The 7th Annual Government Conference and Expo April 28-30, 2008 in Alexandria, VA for practical, actionable information on the strategy, vision, and execution which create advanced Federal, state and local Government contact centers, help desks and other service portals.
Leaders of help desks, contact centers, web service portals, and other customer touch points for Government's internal and external customers come together yearly at our annual Government Customer Support Conference and Expo (GCSC) to learn, share, and synergize as a community of practice!
This event delivers unprecedented educational opportunities for government professionals in customer service and support at all organizational levels. Our mission is to empower you with the knowledge and skills to make yours among the most effective and efficient service and support centers and service portals.

For more information, visit: http://www.hthts.com/gcs.htm

May 5 - 6, 2008: Seminar, Leadership and Team Development for Managerial Success, Arlington VA
Managers who will be promoted are the ones who not only manage efficiently but also lead their teams effectively. Developing leadership skills is crucial. Learn how to work in a horizontal mode of operation…apply a consistent theory in leading your team…and teach critical leadership skills to members of your team, so each and every one of them can lead the team in your absence.

For more information, visit: http://www.amanet.org/seminars/seminar.cfm?basesemno=2239

May 6 - 9, 2008: Conference, JavaOne, San Francisco, CA
Please visit BEA at JavaOne. This year's conference covers topics and content that is important to the Java technology community and continues to expand its program into areas that play well with Java technology, exploring the rich development platform available to all, including the following:
Java Platform, Standard Edition (Java SE)
Java Platform, Enterprise Edition (Java EE)
Java Platform, Micro Edition (Java ME)
and much, much more.

For more information, visit: http://www.bea.com/framework.jsp?CNT=javaone_6to9may08.htm&FP=/content/news_events/events&WT.ac=hp_event_JavaOne

May 8 - 9, 2008: Seminar, Leadership Smarts: Assess and Optimize the Hard-wired Skills That Drive Success, Chicago, IL
This leadership training seminar revolutionizes the concept of intelligent leadership.* It introduces a new assessment that will help you identify individuals’ top strengths and weaknesses in key management areas. Discover how those innate strengths can be aligned with business objectives and leveraged across jobs, tasks and projects to create high-performing teams.

For more information, visit: http://www.amanet.org/seminars/seminar.cfm?basesemno=2105

May 12 - 13, 2008: Seminar, Making the Transition to Management (Seminar # 2231), Boston MA
This basic management seminar will help you lay the foundation for your management career and provide you with easy-to-apply tools you need to make a successful transition into your new role. In just two days you will gain the practical basic management know-how you need—and the confidence you want—to plan, organize, coach, motivate, delegate and communicate in order to be an effective new manager.

For more information, visit: http://www.amanet.org/seminars/seminar.cfm?basesemno=2231

May 14, 2008: Seminar, Managing Multiple Priorities, Fairfax, VA Event # 69254
This powerful one-day seminar will show you how you can easily handle even the most impossible priorities and demands – without the long work days, stress-filled schedules, burnout, and panic that may have plagued you in the past.
Filled with practical "how-to" strategies, this seminar will assure that you gain more control over your time, tasks, and priorities than you ever thought possible! How can we accomplish all this in just one day? It's simple. We don't waste your time with impractical theories or irrelevant concepts. Our seminars concentrate on practical, "how-to" information that you can put to work right now, in your own workplace. Set aside just one day, and you'll be able to manage multiple demands and priorities, get more done in less time, keep on top of numerous projects and deadlines, and eliminate pressure and stress from your work day.

For more information, visit: http://www.pryor.com/mkt_info/seminars/desc/MM.asp

May 18 - 22, 2008: Conference: IBM Pulse 2008 (a new Tivoli Technical User Conference), Orlando, FL
IBM is proud to announce our first ever global conference, IBM Pulse 2008, the premier service management event. This event will bring together our heritage and new Tivoli customers and business partners, along with industry experts, thought leaders, and more.
Wish you had your finger on the pulse of what’s happening in service and asset management in your industry? Then this is one event you can’t afford to miss.

For more information, visit: http://www-304.ibm.com/jct03001c/services/learning/ites.wss?pageType=page&c=a0014473

May 23 - 23, 2008: Conference, Citrix App Delivery Conference 08, Houston, TX
Application delivery is on the minds of nearly everyone today. From virtual applications, to virtual desktops, to scalable networks that support a mobile workforce, the paradigm for delivering business tools is changing almost daily. To meet this rapid change, Citrix iForum, The App Delivery Expo is changing too. We're moving to make the Citrix App Delivery Conference a true industry event — featuring thought-leaders in the app delivery space as well as sponsors and providers that offer the latest in new products and technology.

For more information, visit: http://secure.lenos.com/lenos/carlson/CitrixAppDeliveryConfTX052008/home.htm

June 4 - 5, 2008: Forum & Expo: IDC IT Forum & Expo, Boston, MA
Now in its third year, the IDC IT Forum & Expo continues to be the premier event for IT and business executives interested in how technology can be used to enable and transform business models and processes. In just two days, you will benefit from dozens of end-user case studies from organizations on the leading-edge of IT innovation. Unlike traditional tradeshows, this event is content-driven, designed to give end-user attendees strategic insight, tactical expertise and real-world solutions they need to strengthen their IT organizations.

For more information, visit: http://www.idcitexpo.com/ITE/index.jsp

June 18 - 20, 2008: Summit, Boston 2008, Boston MA
The fourth annual Red Hat Summit, the premiere open source technology conference, will be arriving in Boston June 18-20, 2008 at the Hynes Convention Center. This year's Summit is about you: Our customers. Our community. Our partners. In each track, you'll hear stories from other Red Hat customers about how they use today's technology, and information from Red Hat about what we're working to give you in the future. If you're already using Red Hat Enterprise Linux and the related infrastructure, check out the demonstrations of how you can extend the power of what you already have. If you're interested in learning more about things like middleware and virtualization, you'll have the chance to try it yourself in hands-on workshops with more than 1,000 other people interested in Red Hat technology.

For more information, visit: https://www.redhat.com/promo/summit/2008/

June 22 - 26, 2008: Conference, Cisco Live! Orlando, FL
The Cisco Live Conference in Orlando, Florida is this year's premiere event for IT and communications professionals. For 2008, your Cisco Live registration gives you access to three separate programs for one price including: Networkers, IT Insights, and Cisco Developer Services Programs.
Cisco Live provides training, insight, and education to over ten thousand Cisco customers and partners and is home to the US Networkers program. It's the place to learn new technologies, discuss business trends, share ideas, and network.
With its featured programs for network engineers, network developers, IT managers, and senior business executives, Cisco Live in Orlando, Florida will be the premiere event for IT training, education, and insight. Join more than ten thousand Cisco customers, partners, and industry peers for Cisco Live 2008.

For more information, visit: http://www.cisco-live.com/about.php

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